On Trainer Developer, Intranet Specialist & IT Specialist Work : an Interview with Max Macias

This is an interview with Max Macias, an independent librarian, author, and editor, done by Naomi House of INALJ. This is part of INALJ’s 2020 series on non-library jobs for library workers

On Trainer Developer, Intranet Specialist & IT Specialist Work :
an Interview with Max Macias

Max Macias headshot for INALJ InterviewQ1: Thanks so much for taking the time to help us better understand what exactly various types of IT work involve and how LIS folk can get into this type of work, both inside and outside libraries. First could you tell us a little bit about yourself, where you got your MLIS (or your educational background) and what you do currently?

I am a first generation college student. I earned my undergraduate degree in Philosophy from the University of Portland in Portland, Oregon. I worked in libraries from 1987-2009 before getting my MLS from Emporia State University. I was part of Emporia State University’s EDI project. In 2010, my new degree allowed me to get a job in the IT department as an IT trainer at the school I had been working in for 10 years. I have now been in that IT department for almost 10 years! My job is the intersection between people and technology and I love it. Would I love to be a librarian–sure–but libraries are too strict when it comes to anti-oppression work–and I am an anti-racist. I have not been able to get a job in libraries since my graduation as a result of my activism. IT has not treated me similarly. I find that extremely odd…

Q2: Now can you tell us how you got into doing this type of work?

I always liked training people in the library software I have used in the past and when this job came up–it paid much more and allowed me access to technology I had not had before. The job opened up and I applied and was able to get it. The work is challenging and really gratifying because I get to help people daily–and sometimes those people are the most neglected populations at the school where I work. 

Q3: What makes this a great fit for LIS workers to aspire to and likewise, what do you think makes LIS workers strong candidates for hiring managers looking to fill IT positions?

LIS workers who have technology skills will most likely have people skills as well. These two skills combined–are pretty rare in the IT world. The IT world tends to be full of technology people who love technology, but are not the best with people. Work on training projects at the library and get training experience. Work on website projects to gain experience working on websites. People and technology skills together are something that can make LIS workers shine when it comes to getting a job in IT. 

Q4: What is the best way to get your foot in the door?

Talk to people in IT. Apply. Volunteer–I spent a good stint volunteering for REFORMA Technology Committee. This gave me experience I could put on my resume concerning technology. I was able to maintain the web site, run a voting campaign and also host the first REFORMA virtual conference. Use your Information skills—Information Science isn’t that much a jump from Library Science. Documentation, archiving and keeping clean resources are vital to any IT organization. LIS professionals have these skills and can use them to improve an IT organization. Let IT organizations know about your documentation skills. I would look for a job at a college or university. You may not get paid quite as much as private industry, but your job will, generally be more stable.

Q5: Finally what are some of the most important skills / certifications / etc that LIS folk can do to prepare them? Any last tips?

Get to know people in your IT department. Take computer information systems courses. Practice public speaking, get good at creating handouts, take pedagogy courses and talk to people. Find someone in IT who can mentor you, who can give you tips and leads. Use your research skills to repackage information for IT consumption. 

Interestingly, working in IT has given me far more freedom to work on EDI issues and anti-racism in library organizations and libraries in general. I don’t have a library director telling me what I can or can’t say, etc… I keep my foot in the library door and contribute, but I now can contribute without the fear of being censored or fired. That is worth so much!

Interviewee Bio
Max Macias, (he, his, him) is an independent librarian, author, editor, skateboarder, husband, dad, Hip-Hop head, guitar student and more. He lives in Oregon with his family in a small town near Portland, OR.


Views expressed are those of the interviewee and not INALJ or their employer. Photo provided by the interviewee and permission granted to use it for this interview.

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Naomi House

Naomi House, MLIS, is the founder and publisher of the popular webzine and jobs list INALJ.com (formerly I Need a Library Job) and former CMO (Chief Marketing Officer) of T160K.org, a crowdfunding platform focused on African patrimony, heritage and cultural projects. INALJ was founded in October 2010 with the assistance of her fellow Rutgers classmate, Elizabeth Leonard. Its social media presence has grown to include Facebook (retired in 2016), Twitter and a LinkedIn group, in addition to the interviews, articles and jobs found on INALJ. INALJ has had over 21 Million page hits and helped many, many thousands of librarians find employment! Through grassroots marketing, word of mouth and a real focus on exploring unconventional resources for job leads, INALJ grew from a subscription base of 20 friends to a website with over 500,000 visits in one month. Naomi believes that well-sourced quantity is quality in this narrow job market and INALJ reflects this with many new jobs published daily. She has also written for the 2011, 2012 and 2013 LexisNexis Government Info Pro and many other publications in the past decade. She presents whenever she can, including serving on three panels at the American Library Association's Annual Conference in Las Vegas; as breakout presenter at OCLC EMEA in Cape Town, South Africa; as a keynote speaker at the Virginia Library Association annual meeting; at the National Press Club in Washington DC; McGill University in Montreal, Canada; the University of the Emirates, Dubai, MLIS program and the University of Hawaii at Manoa. Naomi was a Reference, Marketing and Acquisitions Librarian for a contractor at a federal library outside Washington, DC, and has been living and working in Budapest, Hungary and Western New York State. She spent years running her husband’s moving labor website, fixed and sold old houses and assisted her husband cooking delicious Pakistani food. She is preparing to re-enter the workforce and is job hunting. Her husband is now the co-editor of INALJ, a true support!  She has heard of spare time but hasn’t encountered it lately. She pronounces INALJ as eye-na-elle-jay.