by Rebekah Kati, Head Editor, INALJ North Carolina “Do You Have Any Questions?”: Four Areas of Focus I dread the “do you have any questions” part of the interview. It can be difficult to know what to ask, especially if you are interviewing for an area of librarianship that is new to you. I’ve found…
Daily Archives: September 24, 2013
Articles
Services vs. Service: What Keeps Patrons Coming Back for More?
by Amanda Viana, Head Editor, INALJ Massachusetts Services vs. Service: What Keeps Patrons Coming Back for More? I recently had the pleasure of attending a customer service workshop hosted by the wonderful Sarah Sogigian and Deb Hoadley of the Massachusetts Library System. “Services, Smiles, and Support: How the Experience You Provide Creates Support for the…
Articles
Banned Books Week – our top 5
by Leigh Milligan, Head Editor, INALJ Wisconsin Banned Books Week – our top 5 (pt 1) One of my favorite weeks of the year to promote libraries is Banned Books Week. Banned Books Week is the annual celebration of the Freedom to Read. Libraries and bookstores all over the world bring attention to the problem…