by Yandee Vazquez, Head Editor, INALJ Texas Picking up a new language: Helpful tools for developing a new skill As an individual applying for jobs in Texas, one of the more common preferred skills I see in job descriptions is the ability to speak at least some Spanish. Other states along the border probably ask…
Daily Archives: July 26, 2013
Articles
How to Deliver Great Customer Service: Lessons from an ALA Webinar
by Rebecca Crago, Head Editor, INALJ Virginia How to Deliver Great Customer Service: Lessons from an ALA Webinar As a newbie to public libraries, I was thrilled to participate in an ALA sponsored webinar on delivering great customer service a few weeks ago. While the session wasn’t taught by a librarian, the overall points discussed,…