{"id":63708,"date":"2014-03-07T13:45:51","date_gmt":"2014-03-07T18:45:51","guid":{"rendered":"https:\/\/inalj.com\/?p=63708"},"modified":"2014-03-07T09:32:48","modified_gmt":"2014-03-07T14:32:48","slug":"library-marketing-to-a-non-digital-population","status":"publish","type":"post","link":"https:\/\/inalj.com\/?p=63708","title":{"rendered":"Library Marketing to a Non-Digital Population"},"content":{"rendered":"<p style=\"text-align: left;\"><em>by Sara Dixon, Head Editor,<a href=\"https:\/\/inalj.com\/?page_id=56486\" target=\"_blank\">\u00a0INALJ Kansas<\/a><\/em><\/p>\n<h3 style=\"text-align: center;\"><span style=\"text-decoration: underline;\">Library Marketing to a Non-Digital Population<\/span><\/h3>\n<p><a href=\"https:\/\/inalj.com\/wp-content\/uploads\/2014\/01\/saradixon1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-58556 alignleft\" alt=\"saradixon\" src=\"https:\/\/inalj.com\/wp-content\/uploads\/2014\/01\/saradixon1.jpg\" width=\"219\" height=\"164\" srcset=\"https:\/\/inalj.com\/wp-content\/uploads\/2014\/01\/saradixon1.jpg 2816w, https:\/\/inalj.com\/wp-content\/uploads\/2014\/01\/saradixon1-300x225.jpg 300w, https:\/\/inalj.com\/wp-content\/uploads\/2014\/01\/saradixon1-1024x768.jpg 1024w, https:\/\/inalj.com\/wp-content\/uploads\/2014\/01\/saradixon1-1332x999.jpg 1332w, https:\/\/inalj.com\/wp-content\/uploads\/2014\/01\/saradixon1-386x290.jpg 386w, https:\/\/inalj.com\/wp-content\/uploads\/2014\/01\/saradixon1-290x218.jpg 290w, https:\/\/inalj.com\/wp-content\/uploads\/2014\/01\/saradixon1-193x145.jpg 193w\" sizes=\"auto, (max-width: 219px) 100vw, 219px\" \/><\/a>If you\u2019ve been following my blog posts here at INALJ, you probably know that I\u2019m\u00a0working at a <strong>rural library<\/strong> in Kansas. I love my job and I want people to love the\u00a0library as much as I do. I\u2019ve been working to promote children, teen, and adult\u00a0programs, and just get people into the library. I want to change the notion that\u00a0libraries are only about books, which is still important but not the only thing\u00a0we\u2019ve got going on. I\u2019ve revamped our library website, redesigning it to make it\u00a0more professional and appealing, keeping it up to date with upcoming events and\u00a0library news, and adding all kinds of pertinent information. I\u2019ve also been using\u00a0Facebook to get the word out and get people excited about upcoming programs,\u00a0but not everyone \u2018likes\u2019 our <a href=\"https:\/\/www.facebook.com\/pages\/Wellington-Public-Library\/125162224190939\" target=\"_blank\">Facebook page<\/a> (only about 320 likes out of the possible\u00a08,000 people just in the town\u2019s city limits). To complicate matters, Facebook\u00a0has <a href=\"http:\/\/adage.com\/article\/digital\/facebook-admits-organic-reach-brand-posts-dipping\/245530\/\" target=\"_blank\">reconfigured their algorithm<\/a> so that only something like ten percent of your\u00a0followers see your posts, unless you pay money to promote them or your followers\u00a0share them. <strong>Call me crazy, but I just don\u2019t think libraries (or other nonprofits) are\u00a0going to start building \u201cFacebook promotions\u201d into their budgets any time soon.<\/strong> I\u2019d\u00a0create an email listserv if I thought it would be useful.<\/p>\n<p>But these are not enough. I often hear from people: \u201cOh I don\u2019t use the Facebook\u201d\u00a0or \u201cWait, you emailed me? I haven\u2019t really checked my email in a while.\u201d or \u201cReally?!\u00a0The library has a website? I had no idea!\u201d My preferred mode of communication is\u00a0via technology; I\u2019d much rather use email or text than call someone. I want to think\u00a0that if I\u2019m such a technophile, the people in my town must be too. But, unfortunately\u00a0for me, that\u2019s just not the case.<\/p>\n<p><strong>So how do you reach out to a non-tech population?<\/strong> Well, it\u2019s not as easy, I\u2019ll tell you\u00a0that. And I still don\u2019t have all the answers. I\u2019m still trying to reach people.<\/p>\n<ul>\n<li><strong>First, I started going to weekly Chamber of Commerce meetings<\/strong> almost as soon\u00a0as I started my job. These meetings are designed to promote local business, and\u00a0keep the community apprised of upcoming events. Plus you get free coffee and\u00a0doughnuts, and the doughnuts are really good. (I\u2019m pretty sure sometimes people\u00a0go just for the doughnuts.) Whenever they let me, I will chime in with a library\u00a0update. I\u2019m able to network with key community members with the sole purpose of\u00a0marketing the library. I\u2019ve had people come up and ask questions, or \u2018joke\u2019 around\u00a0about the relevance of the library in today\u2019s society. And I am seeing people view\u00a0the library in a whole new, more positive light. In a couple weeks, the Friends of the\u00a0Library are sponsoring the weekly meeting, which means we get a full 10 minutes\u00a0to promote the library. From there, we hope to have positive word of mouth\u00a0dissemination, especially about a <a href=\"http:\/\/wellington.scklf.info\/book-birthday-party-by-local-author\/\" target=\"_blank\">book launch party<\/a> we\u2019re hosting!<\/li>\n<\/ul>\n<ul>\n<li>Another major effort we\u2019re working on, and the possible subject of a future blog\u00a0post, is <strong>our community survey,<\/strong> asking questions about how often people use the\u00a0library, the nature of their library use, and possible ways to improve services and\u00a0collections at the library. After some great advice from a fellow small town librarian,\u00a0I worked with the city office to mail our one-page survey out in the utility bill.\u00a0That way, we only had to pay printing costs, not postage. For my fellow computer-\u00a0loving people, we supplemented the paper survey with an online version through\u00a0<a href=\"https:\/\/www.surveymonkey.com\/\" target=\"_blank\">Survey Monkey<\/a>. So far, we\u2019ve had about a five percent return rate. It\u2019s not great, but\u00a0I can\u2019t help but be optimistic. And even with that five percent, we\u2019ve had some great\u00a0responses. Taking a note from the INALJ community, our survey requests honest,\u00a0constructive criticism, but notes, \u201cNegativity is not helpful.\u201d As a result, we have\u00a0gotten some great program ideas for the future. I even had someone write that they\u00a0did not know we had a website until they saw it on the survey!<\/li>\n<\/ul>\n<ul>\n<li>Marketing takes a lot more effort when you can\u2019t just post something up online\u00a0and know that everyone will see it there.<strong> But it\u2019s not impossible<\/strong>. Soon our library\u00a0will even have classes to help people learn to use the computer, so they can see our\u00a0website and Facebook updates. But first, they need to know that those classes are going on.<\/li>\n<\/ul>\n<p>Let\u2019s collaborate! How do you market your library or agency off line?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>by Sara Dixon, Head Editor,\u00a0INALJ Kansas Library Marketing to a Non-Digital Population If you\u2019ve been following my blog posts here at INALJ, you probably know that I\u2019m\u00a0working at a rural library in Kansas. I love my job and I want people to love the\u00a0library as much as I do. I\u2019ve been working to promote children,&hellip;<\/p>\n<p class=\"more-link-p\"><a class=\"more-link\" href=\"https:\/\/inalj.com\/?p=63708\">Read more \u2192<\/a><\/p>\n","protected":false},"author":9,"featured_media":58556,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[145],"tags":[69,3592,3708,6024,6025,6026,5086,5587,3836],"class_list":["post-63708","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles","tag-article","tag-blog","tag-inalj-kansas","tag-library-marketing","tag-library-marketing-to-a-non-digital-population","tag-library-promotion","tag-marketing","tag-program-promotion","tag-sara-dixon"],"jetpack_featured_media_url":"https:\/\/inalj.com\/wp-content\/uploads\/2014\/01\/saradixon1.jpg","jetpack_shortlink":"https:\/\/wp.me\/p1WoMK-gzy","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/inalj.com\/index.php?rest_route=\/wp\/v2\/posts\/63708","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inalj.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/inalj.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/inalj.com\/index.php?rest_route=\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/inalj.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=63708"}],"version-history":[{"count":0,"href":"https:\/\/inalj.com\/index.php?rest_route=\/wp\/v2\/posts\/63708\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inalj.com\/index.php?rest_route=\/wp\/v2\/media\/58556"}],"wp:attachment":[{"href":"https:\/\/inalj.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=63708"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/inalj.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=63708"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/inalj.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=63708"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}