Daily Archives: December 2, 2014

Retail Customer Service Skills in the Library

by Erin Kinney, Senior Assistant, INALJ Wyoming Retail Customer Service Skills in the Library I recently took a seasonal job at a national retailer. This retailer prides itself on exemplary customer service. This got me thinking of how such customer service skills could be applied to a library setting. Respect This retailer has cashiers that look…

Dr. Candace Aiani: Library Director at Taipei American School

This interview is over 1 year old and may no longer be up to date or reflect the interviewee/interviewees’ positions by Whitney Zahar, Senior Assistant, INALJ Pennsylvania Interview with Dr. Candace Aiani: Library Director at Taipei American School Have you ever imagined working as a librarian in another country? Several colleagues on the INALJ blog have…